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We guarantee 100% satisfaction.
We want you to have peace of mind in knowing that you can always return your purchase for a full refund of the product price if, after holding it in your hands or trying it on, letting your dog or cat take a sniff, you or your friends are not completely satisfied. Our policy is simple:
IF FOR ANY REASON YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, SIMPLY RETURN IT TO US WITHIN 30 DAYS OF DELIVERY IN ITS ORIGINAL, UNUSED CONDITION FOR A FULL REFUND OF THE PRODUCT PRICE.
IMPORTANT TERMS AND CONDITIONS:
· A completed Return Form must accompany your return.
· We will credit only the original credit card used for the purchase.
· We will only refund the original shipping and non-expedited return shipping costs if the return is a result of our shipping error.
· To qualify for a refund, all returned products must be returned in their original, unaltered packaging including all boxes, labels and tags.
· We do not accept returns of any customized or personalized items.
· Returns received after the 30 day period will not be accepted. In rare cases where we accept a late return, the refunded amount will be limited to the purchase price in effect at the time we process the return, subject to a $10 or 10% restocking fee, whichever is greater. Excepting any manufacturer warranty or guarantee.
· Your return will be processed and your credit card will be refunded approximately 5-10 business days after we receive your return.
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